RPA vs AI

  1. RPA automates routine methodical tasks while intelligent automation requires thinking and decision making. For example contract life-cycle management is a candidate process for RPA while intelligent automation can look at a document and tell you if it’s a contract or an invoice
  2. RPA simply follows a step of coded instructions while Intelligent Automation comes to decisions based on learning and training
  3. Implementation timeline of an RPA project is usually 4-6 weeks for a mid-level process while intelligent automation can take months. IA will usually start with POC to check the accuracy of results delivered using the tools
  4. RPA vendor space is fairly stabilised with clear market leaders and cognition on what advantage each product offers. Intelligent Automation is still splattered with a range of tools based on area of application( Example chat bots)